Delivery & Returns
Returns and Refunds
If for any reason the products you receive are faulty or even unsuitable for your purpose please contact us to arrange your return within 14 days of receipt and we will replace the goods or refund your payment less carriage costs in sending the goods. All returns to be authorised by us prior to return. Please email firstname.lastname@example.org or call 01535 636256.
All orders will be delivered free of charge (UK Mainland only). Once we've received your order we will be in touch to arrange delivery days and times with you. The delivery lead time is 24 hours if the order is placed before 11.30am, after this time we will try and deliver the next day but cannot guarantee it.
Please contact us to go through the best prices and options for your delivery.
All products supplied by us are guaranteed against manufacturing defects in materials and workmanship. The guarantee period is 25 years for stainless steel products and 5 years for aluminium ones. Terms and Conditions apply. In the event of a defect arising under the warranty the product must be returned to our premises for repair in the original packaging. This is in addition to and in no way affects your statutory rights.